{"id":13640,"date":"2020-05-22T15:42:00","date_gmt":"2020-05-22T05:42:00","guid":{"rendered":"https:\/\/libero.com.au\/?p=13640"},"modified":"2026-04-02T16:06:13","modified_gmt":"2026-04-02T06:06:13","slug":"libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service","status":"publish","type":"post","link":"https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/","title":{"rendered":"Die Universit\u00e4tsbibliothek Chemnitz lobt Liberos exzellenten Kundenservice"},"content":{"rendered":"\n<p>Die Universit\u00e4tsbibliothek Chemnitz ist die gr\u00f6\u00dfte wissenschaftliche und technische Bibliothek in Westsachsen und damit auch das Zentrum der Bibliotheksdienstleistungen f\u00fcr diese Region. Die 1836 gegr\u00fcndete Bibliothek ist f\u00fcr die \u00d6ffentlichkeit, das Universit\u00e4tspersonal und alle an wissenschaftlichen Informationen Interessierten zug\u00e4nglich.<\/p>\n\n\n\n<p>Bereits seit 2002 ist die Universit\u00e4tsbibliothek Chemnitz Libero-Nutzer. Angela Malz, Bibliotheksdirektorin der Universit\u00e4tsbibliothek Chemnitz, ist sehr beeindruckt von dem Service, den ihr Team von Libero erh\u00e4lt.<\/p>\n\n\n\n<p>\u201eWir haben bisher von Libero eine ausgezeichnete Unterst\u00fctzung bekommen, die wir sehr sch\u00e4tzen&#8220;, sagte Angela Malz.<\/p>\n\n\n\n<p>Egal, ob Sie sich selbst helfen oder Tipps zu Funktionen suchen, Ratschl\u00e4ge zur Implementierung einer neuen Funktion ben\u00f6tigen oder eine zeitsensible Frage haben, das Libero Exchange Portal und das Support-Team von Libero steht Kunden jederzeit zur Verf\u00fcgung.<\/p>\n\n\n\n<p>\u201eDas Libero Exchange Portal bietet Antworten auf viele Fragen, die Sie m\u00f6glicherweise zur Software haben. Es ist ein hervorragendes Tool, das Tipps und Tricks des Support-Teams, Online-Tutorials, Produktneuheiten und -aktualisierungen, Berichte von Libero Benutzern und vieles mehr enth\u00e4lt\u201c, \u00e4u\u00dferte sich Angela Malz.<\/p>\n\n\n\n<p>Holger Trapp, Systemadministrator an der Universit\u00e4tsbibliothek Chemnitz, sagt: \u201eDie einfache Bereitstellung von Upgrades und Updates ist ein weiterer Bonus. Au\u00dferdem ist mit dem Libero Team eine detaillierte technische Diskussion auf Augenh\u00f6he m\u00f6glich, die sich mehrfach als sehr hilfreich erwies und die Umsetzung eigener Vorstellungen erleichterte, z.B. die konsequente Orientierung auf Linux.&#8220;<\/p>\n\n\n\n<p>Das Libero Exchange Portal ist ein kostenloser Service f\u00fcr Kunden, wo sie Informationen zu Produkten und Dienstleistungen an einem zentralen Ort finden k\u00f6nnen.<\/p>\n\n\n\n<p>\u201eUnser Kundendienst besteht aus Produktexperten. Unsere Aufgabe ist es, Kunden dabei zu helfen, Libero optimal zu nutzen und Ihnen beizubringen, was sie \u00fcber die Software wissen m\u00fcssen. Das Libero Exchange Portal ist ideal daf\u00fcr. Es hilft Kunden, sich \u00fcber neue Funktionen zu informieren, Probleme schnell zu l\u00f6sen, und Antworten auf Fragen zu finden\u201c, sagte Selena Johns, Product Specialist bei Libero.<\/p>\n\n\n\n<p>Wenn Sie mehr \u00fcber Libero wissen m\u00f6chten oder \u00fcber einen Wechsel zu Libero nachdenken, kontaktieren Sie bitte das Libero-Team <a href=\"https:\/\/libero-is.de\/ueber-uns\/kontakt\/\" target=\"_blank\" rel=\"noreferrer noopener\">hier<\/a>.<\/p>\n\n\n\n<p><em>Photo: TU Chemnitz \/ J. M\u00fcller<\/em><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"Die Universit\u00e4tsbibliothek Chemnitz ist die gr\u00f6\u00dfte wissenschaftliche und technische Bibliothek in Westsachsen und damit auch das Zentrum der Bibliotheksdienstleistungen f\u00fcr diese Region. Die 1836 gegr\u00fcndete Bibliothek ist f\u00fcr die \u00d6ffentlichkeit, das Universit\u00e4tspersonal und alle an wissenschaftlichen Informationen Interessierten zug\u00e4nglich. Bereits&hellip;","protected":false},"author":24,"featured_media":13641,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[243,1,235],"tags":[],"class_list":["post-13640","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-akademische-bibliotheken","category-alle","category-libero-kunden"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Die Universit\u00e4tsbibliothek Chemnitz lobt Liberos exzellenten Kundenservice - Libero Bibliotheksmanagementsystem<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Die Universit\u00e4tsbibliothek Chemnitz lobt Liberos exzellenten Kundenservice\" \/>\n<meta property=\"og:description\" content=\"Die Universit\u00e4tsbibliothek Chemnitz ist die gr\u00f6\u00dfte wissenschaftliche und technische Bibliothek in Westsachsen und damit auch das Zentrum der Bibliotheksdienstleistungen f\u00fcr diese Region. Die 1836 gegr\u00fcndete Bibliothek ist f\u00fcr die \u00d6ffentlichkeit, das Universit\u00e4tspersonal und alle an wissenschaftlichen Informationen Interessierten zug\u00e4nglich. Bereits &hellip; Read More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/\" \/>\n<meta property=\"og:site_name\" content=\"Libero Bibliotheksmanagementsystem\" \/>\n<meta property=\"article:published_time\" content=\"2020-05-22T05:42:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-02T06:06:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/liberolms.com\/de\/wp-content\/uploads\/sites\/3\/2021\/04\/Chemnitz-University.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"860\" \/>\n\t<meta property=\"og:image:height\" content=\"530\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Stephanie\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Stephanie\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/liberolms.com\\\/de\\\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/liberolms.com\\\/de\\\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\\\/\"},\"author\":{\"name\":\"Stephanie\",\"@id\":\"https:\\\/\\\/liberolms.com\\\/de\\\/#\\\/schema\\\/person\\\/75bdf4753118420d26ee2b5f8efece5e\"},\"headline\":\"Die Universit\u00e4tsbibliothek Chemnitz lobt Liberos exzellenten Kundenservice\",\"datePublished\":\"2020-05-22T05:42:00+00:00\",\"dateModified\":\"2026-04-02T06:06:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/liberolms.com\\\/de\\\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\\\/\"},\"wordCount\":355,\"image\":{\"@id\":\"https:\\\/\\\/liberolms.com\\\/de\\\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/liberolms.com\\\/de\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2021\\\/04\\\/Chemnitz-University.jpg\",\"articleSection\":[\"Akademische Bibliotheken\",\"Alle\",\"Libero-Kunden-Spotlight\"],\"inLanguage\":\"de\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/liberolms.com\\\/de\\\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\\\/\",\"url\":\"https:\\\/\\\/liberolms.com\\\/de\\\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\\\/\",\"name\":\"Die Universit\u00e4tsbibliothek Chemnitz lobt Liberos exzellenten Kundenservice - Libero Bibliotheksmanagementsystem\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/liberolms.com\\\/de\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/liberolms.com\\\/de\\\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/liberolms.com\\\/de\\\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/liberolms.com\\\/de\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2021\\\/04\\\/Chemnitz-University.jpg\",\"datePublished\":\"2020-05-22T05:42:00+00:00\",\"dateModified\":\"2026-04-02T06:06:13+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/liberolms.com\\\/de\\\/#\\\/schema\\\/person\\\/75bdf4753118420d26ee2b5f8efece5e\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/liberolms.com\\\/de\\\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/liberolms.com\\\/de\\\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/liberolms.com\\\/de\\\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\\\/#primaryimage\",\"url\":\"https:\\\/\\\/liberolms.com\\\/de\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2021\\\/04\\\/Chemnitz-University.jpg\",\"contentUrl\":\"https:\\\/\\\/liberolms.com\\\/de\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2021\\\/04\\\/Chemnitz-University.jpg\",\"width\":860,\"height\":530,\"caption\":\"Chemnitz University Library\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/liberolms.com\\\/de\\\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/liberolms.com\\\/de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Die Universit\u00e4tsbibliothek Chemnitz lobt Liberos exzellenten Kundenservice\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/liberolms.com\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/liberolms.com\\\/de\\\/\",\"name\":\"Libero Bibliotheksmanagementsystem\",\"description\":\"Eine L\u00f6sung von Knosys\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/liberolms.com\\\/de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/liberolms.com\\\/de\\\/#\\\/schema\\\/person\\\/75bdf4753118420d26ee2b5f8efece5e\",\"name\":\"Stephanie\",\"url\":\"https:\\\/\\\/liberolms.com\\\/de\\\/author\\\/marketing\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Die Universit\u00e4tsbibliothek Chemnitz lobt Liberos exzellenten Kundenservice - Libero Bibliotheksmanagementsystem","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/","og_locale":"de_DE","og_type":"article","og_title":"Die Universit\u00e4tsbibliothek Chemnitz lobt Liberos exzellenten Kundenservice","og_description":"Die Universit\u00e4tsbibliothek Chemnitz ist die gr\u00f6\u00dfte wissenschaftliche und technische Bibliothek in Westsachsen und damit auch das Zentrum der Bibliotheksdienstleistungen f\u00fcr diese Region. Die 1836 gegr\u00fcndete Bibliothek ist f\u00fcr die \u00d6ffentlichkeit, das Universit\u00e4tspersonal und alle an wissenschaftlichen Informationen Interessierten zug\u00e4nglich. Bereits &hellip; Read More","og_url":"https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/","og_site_name":"Libero Bibliotheksmanagementsystem","article_published_time":"2020-05-22T05:42:00+00:00","article_modified_time":"2026-04-02T06:06:13+00:00","og_image":[{"width":860,"height":530,"url":"https:\/\/liberolms.com\/de\/wp-content\/uploads\/sites\/3\/2021\/04\/Chemnitz-University.jpg","type":"image\/jpeg"}],"author":"Stephanie","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Stephanie","Est. reading time":"2\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/#article","isPartOf":{"@id":"https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/"},"author":{"name":"Stephanie","@id":"https:\/\/liberolms.com\/de\/#\/schema\/person\/75bdf4753118420d26ee2b5f8efece5e"},"headline":"Die Universit\u00e4tsbibliothek Chemnitz lobt Liberos exzellenten Kundenservice","datePublished":"2020-05-22T05:42:00+00:00","dateModified":"2026-04-02T06:06:13+00:00","mainEntityOfPage":{"@id":"https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/"},"wordCount":355,"image":{"@id":"https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/#primaryimage"},"thumbnailUrl":"https:\/\/liberolms.com\/de\/wp-content\/uploads\/sites\/3\/2021\/04\/Chemnitz-University.jpg","articleSection":["Akademische Bibliotheken","Alle","Libero-Kunden-Spotlight"],"inLanguage":"de"},{"@type":"WebPage","@id":"https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/","url":"https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/","name":"Die Universit\u00e4tsbibliothek Chemnitz lobt Liberos exzellenten Kundenservice - Libero Bibliotheksmanagementsystem","isPartOf":{"@id":"https:\/\/liberolms.com\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/#primaryimage"},"image":{"@id":"https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/#primaryimage"},"thumbnailUrl":"https:\/\/liberolms.com\/de\/wp-content\/uploads\/sites\/3\/2021\/04\/Chemnitz-University.jpg","datePublished":"2020-05-22T05:42:00+00:00","dateModified":"2026-04-02T06:06:13+00:00","author":{"@id":"https:\/\/liberolms.com\/de\/#\/schema\/person\/75bdf4753118420d26ee2b5f8efece5e"},"breadcrumb":{"@id":"https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/#primaryimage","url":"https:\/\/liberolms.com\/de\/wp-content\/uploads\/sites\/3\/2021\/04\/Chemnitz-University.jpg","contentUrl":"https:\/\/liberolms.com\/de\/wp-content\/uploads\/sites\/3\/2021\/04\/Chemnitz-University.jpg","width":860,"height":530,"caption":"Chemnitz University Library"},{"@type":"BreadcrumbList","@id":"https:\/\/liberolms.com\/de\/libero-clients-spotlight-chemnitz-university-library-praises-liberos-excellent-customer-service\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/liberolms.com\/de\/"},{"@type":"ListItem","position":2,"name":"Die Universit\u00e4tsbibliothek Chemnitz lobt Liberos exzellenten Kundenservice"}]},{"@type":"WebSite","@id":"https:\/\/liberolms.com\/de\/#website","url":"https:\/\/liberolms.com\/de\/","name":"Libero Bibliotheksmanagementsystem","description":"Eine L\u00f6sung von Knosys","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/liberolms.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Person","@id":"https:\/\/liberolms.com\/de\/#\/schema\/person\/75bdf4753118420d26ee2b5f8efece5e","name":"Stephanie","url":"https:\/\/liberolms.com\/de\/author\/marketing\/"}]}},"_links":{"self":[{"href":"https:\/\/liberolms.com\/de\/wp-json\/wp\/v2\/posts\/13640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/liberolms.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/liberolms.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/liberolms.com\/de\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/liberolms.com\/de\/wp-json\/wp\/v2\/comments?post=13640"}],"version-history":[{"count":0,"href":"https:\/\/liberolms.com\/de\/wp-json\/wp\/v2\/posts\/13640\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/liberolms.com\/de\/wp-json\/wp\/v2\/media\/13641"}],"wp:attachment":[{"href":"https:\/\/liberolms.com\/de\/wp-json\/wp\/v2\/media?parent=13640"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/liberolms.com\/de\/wp-json\/wp\/v2\/categories?post=13640"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/liberolms.com\/de\/wp-json\/wp\/v2\/tags?post=13640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}